For freight claims, please preserve packaging materials and submit photos.
1: RMA# must be clearly marked on outside of box and a copy of this form included.
2: If IT Creations ships a replacement part under this agreement and the customer fails to return the problematic part within 15 days, the customer will pay the market value of the part.
3: Should the returned part be found to be in working condition/the mistake of the customer, the customer has the option of either having it returned to them, or a refund, minus 20% Restock fee.
I, the undersigned, agree to the terms of this transaction and acknowledge that all information in this form is correct to the best of my knowledge.
Please email a tracking number to [email protected]